Program Manager – SSD, AMET – Fulfillment & Acceleration Recruitment 2025 | Apply Now

May 20, 2025 Indianjobhub

Are you an experienced logistics and supply chain professional with a passion for operational excellence and innovation? Q Express Documents Transport LLC, a key logistics arm of Amazon, is actively hiring for the position of Program Manager – SSD, AMET – Fulfillment & Acceleration at its Dubai South Branch (L14). This high-impact role offers a unique opportunity to lead transformative programs within one of the most dynamic regions and sectors in e-commerce logistics.

If you’re looking to build a rewarding career in supply chain management, accelerate last-mile delivery operations, and collaborate with cross-functional teams across emerging markets, this role might be your next big move.

📌 Job Overview

Job Title: Program Manager – SSD, AMET – Fulfillment & Acceleration
Job ID: 2960226
Company: Q Express Documents Transport LLC (Amazon Group)
Location: Dubai South Branch – L14, United Arab Emirates
Industry: Supply Chain, Logistics, Fulfillment, E-commerce
Experience Required: Minimum 3+ years
Educational Qualification: Bachelor’s degree (required)
Job Type: Full-time
Functional Area: Program Management, Supply Chain Innovation, Cross-Functional Collaboration

🌍 About the Role

As a Program Manager for SSD (Same-Day Delivery) and Fulfillment Acceleration, your core responsibility will be to conceptualize, plan, and launch innovative programs that optimize delivery speed, customer satisfaction, and cost efficiency across emerging markets. You will be at the heart of Amazon’s mission to continually raise the bar on customer experience by driving new fulfillment models, such as Dark Stores, Direct-to-Customer Deliveries, and advanced Network Design Configurations (NDC).

This role is especially suited for individuals who bring a strong analytical mindset, outstanding stakeholder management skills, and a deep understanding of direct-to-consumer fulfillment and transportation logistics.

🔧 Key Responsibilities

As a Program Manager, your core duties will include:

1. Program Development & Launch

Spearhead the design and rollout of strategic programs aimed at enhancing delivery speed and operational efficiency, including Dark Stores, SSD models, and Direct-to-Customer deliveries.
Drive initiatives across the AMET region (Africa, Middle East, and Turkey), focusing on scalability, customer-centric innovations, and market adaptability.

2. Network Design & Fulfillment Optimization

Lead the implementation of Network Design Configurations (NDC) and Fulfillment Experience (FX) charters for emerging markets.
Develop and maintain robust logistics models to ensure optimal performance across last-mile and middle-mile delivery operations.

3. Technology & Tools Integration

Collaborate with tech teams to deploy new tools, systems, and dashboards.
Manage the end-to-end lifecycle of digital solutions and reporting platforms that provide critical insights into cost-efficiency and speed metrics.

4. Process Improvement & Cost Reduction

Identify key areas for cost optimization and speed enhancement through data-driven analysis.
Initiate and monitor projects designed to improve customer fulfillment metrics and delivery precision.

5. Cross-Functional Collaboration

Work closely with stakeholders across multiple domains, including Finance, Operations, 3PLs, and Technology teams.
Build alignment across various levels of the organization to drive the success of regional programs.

6. Leadership Reporting & Strategic Reviews

Prepare and present performance updates and program milestones to senior leadership.
Ensure all reports are backed by actionable data, project outcomes, and future forecasts.

🎓 Basic Qualifications

To qualify for the role, candidates must meet the following essential criteria:

Minimum 3+ years of experience in program or project management, ideally in logistics or fulfillment.
Experience working cross-functionally with both technical and non-technical teams.
Proven ability to define, track, and improve operational processes using data and metrics.
Proficiency in Microsoft Excel (including Pivot Tables and VLOOKUP functions).
Strong knowledge of SQL for database queries and analytics.
Bachelor’s degree in a relevant field such as Supply Chain, Business, Engineering, or IT.

🌟 Preferred Qualifications

In addition to the basic requirements, the ideal candidate will also have:

3+ years of experience managing end-to-end delivery projects, including communication with senior stakeholders.
A strong track record in process improvement initiatives, driving cost and speed efficiencies.
Experience in stakeholder engagement, including collaborating with diverse teams across international markets.
Demonstrated expertise in building, managing, and scaling complex programs.
Background in logistics, warehousing, or direct-to-customer delivery is highly advantageous.

🧠 Key Skills & Competencies

Strategic Thinking: Ability to identify and capitalize on new logistics opportunities.
Analytical Proficiency: Data interpretation skills to drive decisions and improvements.
Project Management: Skilled in planning, organizing, and managing large-scale programs.
Communication: Effective in both verbal and written interactions, especially with senior stakeholders.
Adaptability: Comfortable in a fast-paced, ever-evolving environment.

🤝 Why Join Q Express Documents Transport (Amazon)?

At Amazon, innovation is at the core of everything we do. As part of the Q Express team, you’ll gain exposure to some of the most forward-thinking logistics initiatives in the e-commerce industry. You will be contributing to Amazon’s global mission to deliver customer satisfaction at unprecedented speed and reliability levels.

Benefits of Working with Amazon’s Q Express:

Collaborative, inclusive, and fast-paced work environment.
Opportunity to lead impactful, large-scale logistics programs.
Work with global teams and develop cross-border operational expertise.
Strong career development opportunities and mentorship programs.

🌐 Diversity & Inclusion

Amazon is proud to be an equal opportunity employer. We believe that diversity in the workplace drives innovation and growth. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, or any other protected characteristic.

If you require accommodations during the recruitment process, including interview or onboarding support, please visit:
👉 https://amazon.jobs/content/en/how-we-hire/accommodations

📝 How to Apply

Candidates interested in the Program Manager – SSD, AMET – Fulfillment & Acceleration position can apply online via Amazon’s career portal. Ensure your resume is updated to reflect relevant project management experience, technical skills (Excel, SQL), and your contributions to logistics or supply chain initiatives.

🔗 Apply Online Now
📌 Job ID: 2960226
📍 Location: Dubai South Branch – L14

🧭 Final Thoughts

If you have a passion for designing logistics systems that impact millions of customers and want to work at the intersection of technology and operations, this role offers a rare opportunity to make a lasting impact. From launching high-speed delivery programs to improving fulfillment efficiency across continents, the Program Manager – SSD, AMET role at Amazon is your gateway to global supply chain innovation.

Don’t miss this chance to advance your career with one of the world’s most innovative companies. Apply today and be part of a transformative journey in e-commerce logistics.

Apply Here

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