Lead Administrator – L1 Job Opening at Wipro Pune | Apply Now for VMware Server Admin Role
Lead Administrator – L1 at Wipro (Pune, India)
Job ID: 75361
Location: Pune, Maharashtra, India
Company: Wipro Limited
Wipro Limited (listed on NYSE: WIT, BSE: 507685, NSE: WIPRO) is an internationally acclaimed provider of technology services and consulting solutions. With over 230,000 professionals and business partners operating across 65 countries, we are dedicated to creating innovative, client-centric solutions that drive digital transformation and sustainable success. We specialize in consulting, design, engineering, and operations, empowering clients to achieve their boldest ambitions. Visit us at www.wipro.com to learn more.
Position Overview: Lead Administrator – L1
We are seeking a highly skilled and experienced Lead Administrator – L1 to join our dynamic infrastructure management team in Pune. This role is designed for professionals who bring deep technical expertise in platform, database, middleware, and backup systems, and are adept at both architectural planning and operational execution.
Key Responsibilities
Architecture Planning & Platform Management
- Provide end-to-end support for architecture planning, platform design, and technology installation for new initiatives in the assigned technology tower (platform/database/middleware/backup).
- Lead the design and structural planning of the respective systems ensuring scalability, flexibility, and resilience.
- Analyze system requirements to recommend efficient infrastructure setups that meet performance benchmarks.
- Implement disaster recovery and business continuity strategies including the creation of robust backup and restoration plans.
Technology Operations & Maintenance
- Handle day-to-day tower operations, performing proactive monitoring and system troubleshooting.
- Conduct root cause analysis (RCA) on recurring issues, devising long-term corrective actions.
- Plan and execute system upgrades, migrations, routine maintenance, and configurations.
- Optimize system performance through fine-tuning and performance evaluation.
- Develop and maintain operational documentation including SOPs, data architecture guidelines, test plans, and support manuals.
- Utilize automation and modern technologies to implement Service Improvement Plans (SIP), boosting operational effectiveness.
Reporting & Compliance
- Prepare and deliver weekly progress reports on tower operations to client and internal stakeholders.
- Monitor system activity, ensure SLA compliance, and identify and mitigate operational risks.
Team & Resource Management
Talent Acquisition & Workforce Planning
- Forecast talent requirements based on current and projected project workloads.
- Collaborate in hiring and onboarding competent resources that align with project and company goals.
- Mentor hiring managers to execute effective recruitment strategies.
Training & Development
- Ensure team members receive comprehensive onboarding and ongoing technical training.
- Foster a high-performance culture by mentoring high-potential employees and ensuring succession planning.
- Encourage diversity and inclusion, especially in leadership positions.
Performance Management
- Set clear performance goals, conduct periodic reviews, and provide actionable feedback.
- Promote internal programs like Performance Nxt, ensuring team participation and understanding.
Employee Engagement
- Drive employee engagement initiatives, maintain high satisfaction scores, and foster a collaborative work culture.
- Recognize and reward team contributions while assigning challenging assignments for career growth.
Performance Indicators
| Performance Area | Measurement Metrics |
|---|---|
| Tower Operations | SLA Adherence, CSAT, Risk Identification, Knowledge Sharing |
| New Project Delivery | On-time Completion, Change Control, Escalation Management |
Essential Skills & Experience
- Technical Expertise: Proven experience in platform/database/middleware/backup architecture and support.
- VMware Server Administration: In-depth knowledge and hands-on experience are mandatory.
- Years of Experience: 5 to 8 years of relevant industry experience.
- Soft Skills: Strong analytical thinking, decision-making, collaboration, and problem-solving skills.
- Documentation: Skilled in developing SOPs, technical documentation, and reporting.
Why Join Wipro?
Wipro is undergoing a transformation, positioning itself as an end-to-end digital partner with the boldest aspirations in tech-driven innovation. We are committed to continuous transformation, adapting proactively to the shifting demands of the global business landscape. At Wipro, you will:
- Work with a purpose-driven team aligned toward building a sustainable and inclusive future.
- Engage with cutting-edge technologies in a global work environment.
- Design your own career journey in a supportive, dynamic ecosystem.
- Be empowered to make meaningful contributions with real-world impact.
Equal Opportunity Statement
Wipro is proud to be an Equal Opportunity Employer. We consider all applicants without regard to race, religion, gender, marital status, age, sexual orientation, disability, or any other characteristic protected by applicable laws. We celebrate diversity and strive to foster an inclusive workplace where everyone feels respected and valued.
Applicants requiring reasonable accommodation during the recruitment process should notify us in advance. Wipro is committed to ensuring that people with disabilities have access to equal opportunities throughout their employment journey.
Important Note for Applicants
Beware of fraudulent job offers or suspicious emails impersonating Wipro. Do not share your resume or personal details with anyone outside of Wipro’s official communication channels. If you come across suspicious activities, please report them to helpdesk.recruitment@wipro.com.
To raise any ethical concerns or report unfair hiring practices, contact our Ombuds Group at ombuds.person@wipro.com.
Reinvent your career with Wipro. Apply now and unlock your full potential.