Unlock Your Potential as a Seller Consultant at Amazon – Join the Strategic Account Services Team
Amazon, widely recognized as the most customer-centric company in the world, continually strives to deliver exceptional experiences for its customers and sellers alike. As part of this commitment, Amazon offers the Strategic Account Services (SAS) program in collaboration with Retail Business Services (RBS). This unique, paid B2B service is designed to empower Amazon’s key seller partners, enabling them to grow their businesses with tailored support and strategic guidance.
If you have a passion for business growth, a data-driven mindset, and a desire to impact seller success on a global platform, the Seller Consultant position within Amazon’s SAS and RBS teams could be the ideal career opportunity for you.
About the Seller Consultant Role
As a Seller Consultant at Amazon, you will play a pivotal role in shaping and implementing strategies to enhance key performance metrics for Amazon SAS sellers. Your efforts will directly contribute to the sellers’ growth in traffic, brand awareness, customer conversion, and overall revenue on Amazon.com. This role requires a combination of strategic thinking, operational expertise, and strong interpersonal skills.
You will serve as the primary point of contact between Amazon and its sellers, fostering long-term relationships and acting as a trusted advisor. Collaboration with internal Amazon teams—such as Retail Business Services, Program Management, and Operations—will be essential to optimize seller performance and deliver exceptional customer experiences.
Key Responsibilities
Success in this role is measured by the positive impact you make on seller metrics and the customer experience on Amazon. Key responsibilities include:
Managing Seller Relationships: Champion seller needs by building robust communication channels across all levels and setting clear expectations. Partner with sellers and internal teams to align on growth plans.
Strategic Account Planning: Develop and execute account plans that focus on business opportunities, performance KPIs, and revenue growth for sellers.
Operational Optimization: Work closely with sellers and Amazon internal teams to streamline processes, resolve issues, and enhance operational efficiency.
Data Analysis and Insights: Conduct thorough analyses to identify root causes of issues and opportunities. Provide actionable recommendations based on data to improve seller performance and customer satisfaction.
Thought Leadership: Drive planning, roadmap development, and execution for seller strategies. Support launches of new Amazon programs and features that benefit sellers.
Regular Reviews: Lead Weekly Business Reviews (WBRs) and Monthly Business Reviews (MBRs) with sellers, providing updates on performance metrics and collaboratively creating action plans.
Metric Forecasting: Understand key metrics deeply, create realistic forecasts, and take calculated risks to implement new action plans quickly.
Work Schedule and Environment
This position follows a hybrid work model based in Karnataka, India, with shift timings from 4 PM to 1 AM IST. The role does not require travel, providing stability while engaging in dynamic cross-functional collaboration.
Required Qualifications
To thrive as a Seller Consultant at Amazon, candidates should meet the following minimum qualifications:
Experience: At least 2 years in vendor/account/catalog management, buying, sourcing, sales, product management, or supply chain operations.
Customer Interaction: Minimum 2 years of experience engaging directly with customers or stakeholders.
Project Management: At least 1 year of program or project management experience.
Data-Driven Decision Making: Proficient in using data analytics to influence business decisions.
Communication Skills: Exceptional business communication and interpersonal skills.
Adaptability: Ability to work independently, learn quickly, and thrive in ambiguous situations.
Preferred Skills and Tools
Amazon values candidates who bring additional expertise, including:
Experience with macros and data analytics to automate and optimize processes.
Skills in driving process improvements and operational efficiencies.
Familiarity with collaboration and project management tools such as SharePoint and SIM-ticketing.
Knowledge of scripting languages to support automation and reporting tasks.
Why Join Amazon as a Seller Consultant?
At Amazon, you become part of a global community dedicated to innovation, customer obsession, and operational excellence. The Seller Consultant role offers a unique blend of strategic influence and hands-on operational impact, enabling you to directly shape the success of sellers who contribute to Amazon’s vast marketplace.
Amazon fosters an inclusive work culture that empowers every employee to bring their authentic selves to work and excel in their careers. The company is committed to equal opportunity employment and provides reasonable accommodations to support candidates with disabilities throughout the hiring process.
Career Growth and Development
Working as a Seller Consultant at Amazon opens doors to multiple career advancement opportunities. You will gain exposure to cutting-edge e-commerce technologies, develop expertise in data-driven decision making, and enhance your leadership skills. Amazon supports continuous learning through training programs, mentorship, and career coaching, helping you build a robust professional trajectory.
How to Apply
If you are ready to embrace a challenging yet rewarding career where your analytical and strategic skills can drive real business outcomes, apply for the Seller Consultant role at Amazon today. Visit Amazon’s careers page or reach out to the recruiting partner for more information on the hiring process and workplace accommodations.
Conclusion
The Seller Consultant position at Amazon’s SAS and RBS teams is ideal for professionals passionate about data analytics, strategic business planning, and customer success. If you have the required experience and want to make a significant impact in a dynamic environment, this role offers the perfect platform to grow your career with one of the world’s most innovative companies.