Job Opportunity for Customer Service Executive at Axis Bank DSA – Unnayan Nidhi Limited
Unnayan Nidhi Limited is currently hiring for multiple roles in the customer service domain at Axis Bank DSA. This is an exciting opportunity for both male and female candidates looking to start or advance their careers in the banking and finance sector. The positions available are for fresher candidates and provide a chance to work in various roles such as Customer Service Executive, Back Office Executive, KYC Verification Executive, Documentation Officer, Data Entry Operator, and Assistant Branch Manager.
Job Details
Job Title: Customer Service Executive
Company: Unnayan Nidhi Limited
Location: Multiple locations across Chamba, Kangra, Hamirpur, Bilaspur, Kinnaur
Number of Openings: 35
Salary: ₹15,000 to ₹25,000 per month (depending on the role and experience)
Job Type: Full-time
Industry: Private Sector, Finance and Insurance
Functional Area: Finance, Insurance, and Accounting Services
Posted on: 10th April 2025
Last Date to Apply: 19th April 2025
Contact Person: HR RAI – 6289331102
Key Responsibilities
As a part of the Axis Bank DSA, the roles encompass a wide range of duties in customer service and back-office functions. The responsibilities for each role may vary slightly, but candidates can expect to perform the following key tasks:
Back Office Executive: Handling day-to-day administrative tasks, ensuring smooth operations, managing records, and supporting the front office team.
Customer Service Executive: Engaging with customers to resolve queries, provide information about banking products and services, and offer solutions to customer problems.
KYC Verification Executive: Ensuring that Know Your Customer (KYC) guidelines are followed by verifying and updating customer details.
Documentation Officer: Managing customer documentation, ensuring accuracy, and assisting in the completion of all forms and paperwork related to banking services.
Data Entry Operator: Entering customer data into the system accurately, managing records, and maintaining databases.
Assistant Branch Manager: Overseeing daily operations of the branch, handling staff and customer issues, ensuring compliance with bank policies, and assisting in achieving business goals.
The roles are spread across various locations in the region, providing candidates the flexibility to work in their respective areas.
Qualifications and Skills Required
Educational Qualifications: Candidates must have at least completed their 12th grade or possess a graduate degree. A higher qualification may be advantageous but is not mandatory.
Age Limit: Candidates must be between the ages of 18 and 40 years to apply.
Skills and Competencies:
Good Communication: Strong verbal and written communication skills are essential for interacting with customers, colleagues, and stakeholders.
Basic Computer Knowledge: Familiarity with basic computer operations is necessary, especially for roles involving data entry and document handling.
Behavior and Attitude: Candidates must exhibit a professional demeanor, be polite, courteous, and maintain a positive attitude in all interactions.
Attention to Detail: Especially important for roles such as KYC Verification Executive and Data Entry Operator, where accuracy is paramount.
Customer Service Skills: Ability to understand customer needs and provide effective solutions, ensuring high levels of customer satisfaction.
Teamwork: Being able to work well in a team environment, particularly in the back office or as an Assistant Branch Manager.
Job Benefits and Salary
Salary: The salary range for these roles is ₹15,000 to ₹25,000 per month. The specific amount will depend on the position and the candidate’s qualifications and experience.
Career Growth: These positions offer excellent growth opportunities within the banking and finance sector. Employees will receive training and development to enhance their skills and move forward in their careers.
Job Location: The job locations are spread across Chamba, Kangra, Hamirpur, Bilaspur, and Kinnaur. Candidates are encouraged to apply for positions based on their proximity to the location or their preference.
Full-Time Role: These positions are full-time, providing stability and the opportunity to build a long-term career in the banking sector.
Job Nature and Work Environment
This is a full-time job opportunity, requiring candidates to work in an office environment. Depending on the role, employees may need to interact directly with customers, manage office tasks, or work with banking systems and databases. The work environment is professional, and Unnayan Nidhi Limited ensures a collaborative and supportive atmosphere to help employees succeed.
As a customer service or back-office executive, candidates will work closely with their team and supervisor to ensure that day-to-day operations are completed efficiently. The roles will also provide exposure to the banking industry’s processes, which can be valuable for career development.
How to Apply
Interested candidates who meet the eligibility criteria can apply by contacting HR RAI at the number provided. For further details about the roles and how to apply, reach out to HR RAI at 6289331102. The last date for application submission is 19th April 2025, so be sure to apply before the deadline.
Additional Information
Gender Preferences: Both male and female candidates are encouraged to apply.
Ex-Servicemen: Although ex-servicemen are not specifically preferred for this role, they are welcome to apply if they meet the qualifications and experience requirements.
Locations: As mentioned, candidates can apply for positions across multiple locations in the region, making this an ideal opportunity for job seekers in these areas.
Conclusion
This is an excellent opportunity for freshers to start their career in the banking and finance industry, with roles that offer competitive salaries, growth potential, and a chance to work with a prestigious organization like Axis Bank DSA through Unnayan Nidhi Limited. Whether you are looking to begin your career in customer service, back-office operations, or banking administration, this job offers a variety of entry-level positions suitable for candidates with a 12th-grade or graduate qualification.
So, if you’re interested in starting your career in the banking sector and are ready to take on the challenges and responsibilities of these roles, don’t miss out on this opportunity! Apply now and take the first step towards a rewarding career with Unnayan Nidhi Limited.