Full Stack Engineer Jobs at [24]7 Innovation Labs | Work on Cutting-Edge Technology
Job Opportunity:
[24]7 Innovation Labs is revolutionizing customer acquisition and engagement by utilizing cutting-edge technologies like machine learning (ML) and artificial intelligence (AI) to process large volumes of data and optimize customer experiences. As one of the leading innovators in the customer interaction space, we are at the forefront of data-driven solutions that service Fortune 100 companies globally. Our platform is designed to scale, using technologies such as, Scala, Spark, Hadoop, Cassandra, and MongoDB, enabling millions of interactions every year.
We are looking for a talented Full Stack Engineer to join our Product Engineering team in Bangalore. If you are passionate about solving complex challenges using the best technologies and enjoy working in a collaborative environment, this is the perfect opportunity for you.
About [24]7 Innovation Labs: Pioneering Data-Driven Solutions
At [24]7, we are committed to harnessing the power of data to improve the way businesses engage with their customers. Our customer acquisition and engagement clouds combine machine learning and AI to deliver personalized experiences that drive customer satisfaction and business success. With a global client base that includes top brands like Hilton, eBay, Target, American Express, and United Airlines, we are responsible for enabling over 1.5 billion customer interactions every year.
Our team works on solving some of the world’s most challenging problems in data processing, machine learning, and artificial intelligence. We build scalable systems that can handle vast amounts of data in real-time, providing actionable insights and making intelligent decisions within milliseconds.
Our focus on real-time data processing, machine learning, and customer engagement allows us to continually innovate, develop next-generation platforms, and change the game for industries worldwide.
Role: Full Stack Engineer
As a Full Stack Engineer at [24]7, you will work within a fast-paced, high-performance environment where you will contribute to the design and development of innovative products and features in areas such as predictive analytics, big data processing, and mobile applications. The platform you build will process massive amounts of data and deliver intuitive user experiences for millions of consumers who interact with businesses through web, mobile, IVR, and other communication channels.
Key Responsibilities:
End-to-End Software Development:
Design, develop, and maintain full-stack web-based applications, ensuring a seamless experience for both front-end and back-end systems.
Build new product features and enhance existing functionalities, working closely with cross-functional teams to meet customer requirements.
Architecture and System Design:
Apply object-oriented design patterns to build scalable and efficient solutions that are optimized for performance.
Design and implement high-performance, distributed systems that can handle large volumes of data and complex business logic.
Contribute to system and database design, ensuring reliability, availability, and scalability of the platform.
Real-Time Data Processing:
Work on real-time data streams, using machine learning algorithms to analyze and derive intelligence from vast datasets.
Integrate machine learning models and algorithms into the system to enable automated decision-making and personalized customer interactions.
Collaboration and Communication:
Collaborate with product managers, designers, and other engineers to define requirements, design solutions, and deliver high-quality products.
Participate in code reviews, troubleshooting, and debugging to ensure the delivery of robust, production-ready solutions.
Cloud and SaaS Development:
Leverage cloud technologies to build scalable, secure, and high-performing applications.
Focus on SaaS-based architectures to deliver solutions that are globally accessible and easily scalable.
Innovation and Learning:
Stay up to date with the latest technologies, tools, and industry trends.
Apply innovative thinking and continuously improve the development process, ensuring that the team delivers high-quality solutions efficiently.
Agile Development Practices:
Follow agile methodologies for software development, including sprints, continuous integration, and test-driven development.
Required Skills and Qualifications:
Technical Expertise:
Strong foundation in computer science fundamentals, including data structures, algorithms, operating systems, and databases.
Proficiency in programming languages such as Java, Ruby, Python, Scala, or similar.
Solid experience with front-end web development using HTML, CSS, and JavaScript (React.js, Angular, or similar frameworks).
Strong knowledge of backend technologies and databases such as SQL, NoSQL, MongoDB, Cassandra, etc.
Understanding of cloud technologies and cloud-based services, such as AWS, Azure, or GCP.
Experience building high-performance, distributed systems is a major plus.
System and Database Design:
Experience in designing scalable systems that handle high volumes of data.
Strong skills in system and database architecture, including designing for performance, reliability, and fault tolerance.
Machine Learning and Big Data:
Exposure to big data processing technologies such as Hadoop, Spark, or similar.
Familiarity with machine learning algorithms and their implementation in real-time systems.
Soft Skills:
Excellent communication skills to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders.
Strong problem-solving abilities and attention to detail.
Ability to work independently and as part of a team in a dynamic, fast-paced environment.
Education:
Bachelor’s degree in Computer Science, Engineering, or a related field.
Master’s degree or equivalent experience in a related field is a plus.
Desirable Skills (Bonus Points):
Familiarity with real-time data processing tools like Akka, Kafka, or similar.
Experience with Agile and Scrum methodologies.
Exposure to open-source technologies.
Experience with mobile application development (native or hybrid).
Understanding of microservices architecture and serverless computing.
Experience in building and deploying applications in the cloud (AWS, GCP, Azure).
Collaborative and Innovative Environment: Work with a team of like-minded, talented engineers who are passionate about building the next generation of customer engagement platforms.
Impactful Work: Your work will have a direct impact on how businesses interact with millions of customers, shaping the future of customer engagement across industries like finance, retail, healthcare, and more.
Global Reach: You’ll be part of a company that serves some of the world’s leading brands, touching millions of consumers every month and enabling billions of interactions annually.
Pre-IPO Company with Growth Potential: As a Pre-IPO company based in Silicon Valley, [24]7 offers significant growth opportunities and the chance to be part of something truly transformative in the tech world.
Work-Life Balance and Employee-Centric Culture: We foster a flexible work environment where employees are encouraged to innovate, learn, and thrive. We believe in a healthy work-life balance and offer a range of benefits to support our employees’ well-being.
Career Growth and Development: At [24]7, we invest in your professional development, offering opportunities for continuous learning and career advancement.
About Our Clients:
[24]7 Innovation Labs is trusted by some of the world’s most well-known brands, including Hilton, eBay, Time Warner Cable, Best Buy, Target, American Express, Capital One, and United Airlines. Our platforms enable millions of customer interactions, improving how companies engage with their customers across a wide range of touchpoints.