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Consultant – Manual Tester at Genpact

Overview of Genpact

Genpact (NYSE: G) is a global leader in professional services and solutions, known for driving outcomes that shape the future of businesses across the world. With over 125,000 employees spread across more than 30 countries, Genpact is committed to delivering value to its clients through innovation, agility, and deep expertise in business operations, technology, data, and AI. This commitment is powered by the company’s purpose: the relentless pursuit of creating a world that works better for people.

As one of the largest providers of digital transformation services, Genpact partners with leading enterprises, including many Fortune Global 500 companies, to help them navigate the complex landscape of business challenges. Whether it is business process optimization, technology solutions, or data and analytics, Genpact delivers tailored outcomes that help clients stay ahead of the curve.

Position Overview: Consultant – Manual Tester

Genpact is actively seeking applications for the role of Consultant – Manual Tester. This position offers an exciting opportunity for professionals passionate about quality assurance (QA) and software testing. As a Consultant – Manual Tester, you will play a crucial role in ensuring the delivery of high-quality software by applying your strong technical expertise and keen eye for detail throughout the software development lifecycle. You will be responsible for designing and executing test cases, tracking defects, collaborating with cross-functional teams, and ensuring applications meet business and user requirements.

This position is based in Bangalore, India, and offers full-time employment with a dynamic work environment that encourages personal and professional growth.

Key Responsibilities:
As a Manual Tester at Genpact, you will undertake various tasks, including:

Design and Implementation of Test Cases:
You will be responsible for designing and implementing detailed and efficient test cases for a variety of applications, including web, mobile, and service API testing.
Your test cases will help ensure that the applications are thoroughly vetted and meet user requirements before deployment.
Test Management Using Jira:
You will manage test efforts using Jira, a widely used tool for test case management and defect tracking. It will be crucial for you to document, track, and report test progress.
Cross-functional Team Collaboration:
Working closely with development teams, business analysts, and other stakeholders, you will gather project requirements and identify the necessary testing needs for each project.
Collaborating with other departments ensures that the software meets all expected functionalities, usability, and business goals.
Execution of Test Cases:
You will conduct thorough and comprehensive testing of applications to validate functionality and usability. Your testing efforts will ensure that software applications work seamlessly and perform as expected.
Defect Identification and Documentation:
You will be responsible for identifying defects or discrepancies during the software development lifecycle. Proper documentation of issues will be required to allow efficient tracking and resolution of defects.
Reporting and Documentation:
After testing, you will create detailed reports that outline test coverage, execution results, and overall test effectiveness. These reports will be shared with stakeholders to demonstrate test outcomes and quality levels.
Suggestions for Process Improvement:
As part of your role, you will also be expected to suggest improvements in testing processes and tools. This could include recommending enhancements to automation tools, improving testing efficiency, or optimizing test environments to increase overall effectiveness.
Qualifications and Skills Required:
To be considered for this role, Genpact is looking for candidates who meet certain qualifications and possess specific skills:

Minimum Qualifications / Skills:

Testing Experience:

A strong background in designing and implementing test cases for web applications, mobile applications, and service APIs. Your expertise should extend to writing test cases that ensure comprehensive coverage of all features and functionality.
Jira Experience:

Hands-on experience using Jira to manage test cases, track defects, and report progress. You should be familiar with Jira’s test management features for effective defect resolution and reporting.
Agile Environment Experience:

Extensive experience in conducting QA testing in agile environments. This includes working in sprint cycles, adapting to evolving project requirements, and collaborating with agile teams.
Testing Tools:

Experience using tools like Postman (or similar tools) for API testing. You should be adept at performing various types of testing, including functional, regression, and compatibility testing.
Knowledge of SDLC & STLC:

A solid understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) processes. You should be well-versed in the phases of these cycles and how testing fits into the broader development process.
UAT (User Acceptance Testing):

You will need experience in conducting User Acceptance Testing (UAT), ensuring that software meets the needs of end-users and business requirements before production deployment.
Basic SQL Skills:

A foundational knowledge of SQL is required for retrieving data from databases and validating backend data to ensure data integrity and functionality.
Preferred Qualifications / Skills:

Basic Test Automation Knowledge:

While not mandatory, a basic understanding of test automation concepts will be beneficial. Familiarity with automation tools and the ability to contribute to automated testing efforts will set you apart.
Coding Skills:

Expertise in coding languages such as Java, JavaScript, or Python can be an added advantage, especially for those interested in learning or contributing to test automation scripts.
Why Work at Genpact?
Working at Genpact means being part of a global community that values innovation, creativity, and the pursuit of excellence. As a global leader in business and technology services, Genpact provides its employees with a dynamic and collaborative environment to thrive in. Here’s why you should consider joining the team:

Career Growth: Genpact offers vast opportunities for career development, ensuring that employees are equipped with the skills and resources they need to succeed in a rapidly evolving digital landscape.

Inclusive Work Culture: Genpact prides itself on maintaining an inclusive and diverse work environment. The company is an Equal Opportunity Employer, considering all applicants without regard to race, religion, gender, age, or disability.

Training and Development: Genpact emphasizes continuous learning. Employees have access to various training programs to enhance their skills and stay ahead in their careers.

Global Impact: By working at Genpact, you will be part of a company that serves some of the world’s leading businesses, contributing to major innovations and advancements in technology.

How to Apply
If you’re interested in joining a world-class organization like Genpact and believe you have the skills and experience required for this role, we encourage you to apply today. Genpact is an equal opportunity employer, and we welcome applicants from diverse backgrounds.

For more details on how to apply, visit genpact.com or check us out on our social media platforms, including LinkedIn, X, YouTube, and Facebook.

Important Note: Genpact does not charge any fees for processing job applications. Be cautious of scams requesting payment for job applications, equipment, or training materials. The only legitimate way to apply for jobs at Genpact is through the official website or authorized channels.

Genpact’s Consultant – Manual Tester position offers a great opportunity for professionals looking to build a career in quality assurance. With a focus on high-quality software delivery, this role is perfect for individuals who have a passion for testing and quality, and who are excited to work in a dynamic, fast-paced environment. If you have the required skills and qualifications, apply now and become part of a global company that is transforming industries worldwide.

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