Salesforce DevOps Careers: Essential Skills, Tools & Responsibilities
Job Description—Salesforce DevOps Engineer
Role: Salesforce DevOps Engineer
Who Are We Looking For?
We are searching for a highly skilled Salesforce DevOps Engineer with strong expertise in Salesforce Administration, Deployment, Release Management, and Test Automation. The ideal candidate should have experience with Copado, GitHub, and AccelQ to efficiently manage Salesforce deployments and continuous integration/delivery (CI/CD) processes. This role requires a proactive professional who can streamline development workflows and ensure robust release processes.
Key Responsibilities:
- Oversee Salesforce Release Management activities, including version control, change tracking, and deployment automation.
- Utilize Copado for metadata tracking, deployment automation, and CI/CD pipelines within Salesforce.
- Collaborate with the Regression Testing team to conduct and monitor automated tests using AccelQ.
- Implement and manage GitHub-based version control systems for Salesforce projects, including branch strategies, pull requests, and conflict resolution.
- Perform post-release validation, including metadata verification, log reviews, and data integrity checks.
- Communicate release updates to stakeholders and execute rollback procedures if required.
- Support a 24/7 Salesforce environment, ensuring high availability and performance.
- Coordinate with cross-functional teams to ensure smooth deployments and continuous improvement in the development lifecycle.
- Conduct major incident management and coordinate troubleshooting efforts when necessary.
- Provide technical insights to non-technical stakeholders, ensuring transparency and clarity in development and release cycles.
Technical Skills & Expertise
Must-Have Skillsets:
- Salesforce Platform Knowledge: Deep understanding of Salesforce metadata, Apex code, and declarative development.
- Salesforce Administration: Hands-on experience in configuring and managing Salesforce instances.
- Copado Proficiency: Strong expertise in Salesforce deployment automation using Copado, including version control, metadata tracking, and CI/CD workflows.
- Regression Testing with AccelQ: Ability to work with AccelQ for automated regression testing in Salesforce projects.
- GitHub for Version Control: Expertise in GitHub workflows, including branching strategies, pull requests, and conflict resolution.
Nice-to-Have Skillsets:
- Release & Stakeholder Communications: Ability to draft and deliver effective communication regarding releases, changes, and potential issues.
- Salesforce Certifications: Possession of relevant certifications such as Salesforce Certified Administrator, Salesforce Platform Developer, or Copado Certified Expert.
- CI/CD Tools Expertise: Experience with additional Salesforce DevOps tools like Gearset or AutoRABIT.
Working Hours & Time Zone Overlap
- This role requires working in alignment with the CST/EST time zone.
- Candidates must be available post 8 PM EST to coordinate with global teams.
Key Activities & Responsibilities:
1. Release Management & Deployment
- Implement continuous integration & continuous deployment (CI/CD) best practices.
- Ensure seamless deployment of Salesforce updates across different environments.
- Monitor release progress, perform impact assessments, and address deployment issues.
2. Post-Release Validation
- Verify metadata accuracy (objects, fields, workflows, Apex classes, etc.).
- Review logs, including debug logs, Apex logs, and error messages.
- Perform data integrity checks to ensure data consistency after deployments.
- Rollback deployments as needed while maintaining system stability.
3. Process Improvement & Collaboration
- Optimize Salesforce DevOps strategies to improve deployment speed and reliability.
- Enhance automated testing processes using AccelQ.
- Collaborate with cross-functional teams to align deployment strategies with business needs.
- Drive initiatives for continuous process improvement in Salesforce development and release management.
Process & Behavioral Skills:
- Ability to manage multiple critical projects simultaneously.
- Strong interpersonal, coaching, and leadership skills.
- Effective communication and coordination with stakeholders and developers.
- Quick learner with the ability to adapt to new tools and technologies.
- Capability to communicate technical details to non-technical audiences.
- Strong analytical and problem-solving skills for troubleshooting deployment issues.
- Willingness to work in a flexible 24/7 support environment.
- Ability to prioritize competing demands while maintaining high-quality standards.
Primary & Secondary Competencies:
- Primary Competency: CRM
- Primary Skill: Salesforce.com / Apex (SFDC) – 60%
- Secondary Competency: CRM
- Secondary Skill: DevOps—20%
- Tertiary Competency: CRM
- Tertiary Skill: Release & Deployment Management—20%
Why Join Us?
- Work with a cutting-edge Salesforce DevOps environment utilizing industry-leading tools like Copado, AccelQ, and GitHub.
- Be part of a global team working on enterprise-level Salesforce solutions.
- Engage in continuous learning and growth opportunities, including certifications.
- Contribute to a fast-paced, agile development environment with room for innovation.
- Gain exposure to Salesforce CI/CD best practices and advanced deployment strategies.
Conclusion
If you are a Salesforce DevOps Engineer looking for an opportunity to work in a dynamic and technology-driven environment, we invite you to apply. We value professionals who can streamline Salesforce development, manage deployments efficiently, and ensure high-quality releases. Join our team and contribute to our mission of delivering seamless Salesforce solutions through robust DevOps strategies.