Content Moderator Jobs in Navi Mumbai – Accenture Trust & Safety Associate Recruitment
Join Accenture as a Trust & Safety New Associate – Content Moderation Expert (Urdu Language)
Are you passionate about creating a safer digital world? Do you have the linguistic skills and resilience to help monitor and improve online content? If so, Accenture invites you to be part of its Trust & Safety team as a New Associate in Content Moderation, located in Navi Mumbai.
This opportunity is ideal for recent graduates or professionals with up to one year of experience, especially those fluent in Urdu at an expert level. This role is your chance to work with a globally renowned company while contributing to the security and integrity of online platforms.
🔍 About Accenture
Accenture is a globally recognized professional services company, empowering clients with exceptional capabilities in digital, cloud, and cybersecurity solutions. With operations in over 120 countries and more than 775,000 professionals, Accenture delivers cutting-edge strategies, consulting, technology, and operational services across 40+ industries. Their commitment to innovation and inclusion helps businesses and communities around the world thrive.
For more details, visit: www.accenture.com
🛡️ What is the Trust & Safety Role All About?
As a Trust & Safety Associate, you will be on the front lines of digital safety. Your responsibility will be to moderate user-generated content, including videos, texts, profiles, and images, across various platforms. You will ensure content complies with client-specific policies and help maintain an inclusive and secure online environment for all users.
This role may involve exposure to sensitive content (e.g., graphic, violent, or offensive material), so emotional resilience and a calm, unbiased approach are crucial.
💼 Key Responsibilities
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Review & Analyze Content: Evaluate user profiles, videos, text, and other submissions in accordance with predefined guidelines.
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Apply Client Policies: Enforce standards and moderate content based on internal protocols.
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Identify & Escalate Issues: Resolve or forward content violations for further action if needed.
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Stay Policy-Aware: Keep up with regular updates to moderation guidelines and content policies.
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Quality & Workflow Suggestions: Suggest improvements to enhance accuracy and efficiency.
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Collaboration & Participation: Engage in team discussions and training sessions for skill enhancement.
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Emotional Well-being: Participate in company-led well-being programs designed for Trust & Safety professionals.
🎯 Preferred Skills and Qualifications
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Educational Qualification: Any graduate degree (full-time, 15 years of education).
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Work Experience: 0 to 1 year (freshers are welcome).
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Language Proficiency: Fluency in Urdu (Expert Level) and excellent English communication skills (verbal and written).
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Location: Navi Mumbai, India.
🧠 Core Skills Required
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Emotional Resilience: Ability to manage emotional responses in high-stress environments.
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Unbiased Judgement: Must apply content policies without personal prejudice.
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Detail Orientation: High attention to detail and thorough content review skills.
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Analytical Thinking: Strong reasoning and decision-making ability.
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Research Proficiency: Basic internet research skills to support content analysis.
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Communication: Excellent written and spoken English comprehension to understand and interpret digital content accurately.
🌐 Working Environment & Impact
This is more than just a job—it’s a socially impactful position. By ensuring safe and compliant content, you’re actively protecting online users and contributing to healthier online ecosystems. Content moderation at Accenture plays a crucial societal role in shielding communities from harmful digital exposure.
Candidates must understand that, while fulfilling, the nature of this role may involve interaction with objectionable or explicit content. Accenture supports its team members with wellness resources, mental health care, and emotional support tailored to the challenges of Trust & Safety roles.
🤝 Why Choose Accenture?
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Diversity & Inclusion: Accenture celebrates diversity in all forms and ensures an inclusive workplace where every individual feels empowered and respected.
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Professional Growth: Opportunities to upskill with learning modules, certification programs, and dynamic career paths.
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Workplace Recognition: Frequently ranked among the World’s Best Workplaces, Accenture fosters innovation, inclusion, and employee development.
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Well-Being Support: Holistic well-being support, including physical, emotional, and financial wellness programs.
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Innovation-Driven Culture: Join a team that thrives on human ingenuity and technological excellence.
🏢 Equal Opportunity Commitment
Accenture is an equal opportunity employer. The company does not discriminate based on race, religion, gender, disability, sexual orientation, or any other protected category. They are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills.
📍 Location Information
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Position Location: Navi Mumbai, India
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Job Type: Full-Time
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Work Mode: Office-based (as per company policy)
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