Dell Technologies Hiring Solutions Architecture Engineer – Remote (Hyderabad) | Apply by 30 May 2025
Solutions Architecture Engineer 1-IAM, SQL, SSIS
💼 Job Opportunity: Solutions Architecture Engineer 1 – Dell Technologies (Remote – Hyderabad)
Dell Technologies, a global leader in innovative IT solutions and digital transformation, is hiring a Solutions Architecture Engineer 1 (Client Engineering) for its Managed Services Team. This is a remote-based role (based out of Hyderabad), offering a dynamic opportunity to work at the forefront of enterprise infrastructure and end-user computing solutions.
🧩 About the Role:
The Solutions Architecture Engineer plays a critical role in ensuring the integrity and performance of Dell’s client IT infrastructure for global customers. You will handle complex troubleshooting, root cause analysis, system integration, and support escalation resolution in a highly collaborative, cross-functional environment.
🔍 Key Responsibilities:
Manage client IT environments, troubleshoot high-priority incidents, and resolve technical escalations.
Collaborate with internal resolver teams and vendors to ensure timely problem resolution.
Conduct root cause analysis, write knowledge base articles, and contribute to process improvement.
Maintain security best practices while handling client infrastructure.
Engage in customer communication including reporting and solution presentation to managerial teams.
Support 24/7 operations and be part of the on-call rotation as required.
🎓 Required Qualifications:
Bachelor’s degree with 3–5 years of relevant IT experience.
Hands-on experience with:
ServiceNow (Incident, Problem, Change Management)
Identity & Access Management (IAM)
Microsoft Intune, SCCM, SSIS, and SQL
M365 Administration, Tanium Management
Strong documentation, prioritization, and task management skills.
Ability to troubleshoot end-user device issues and enterprise client environments.
✅ Preferred Certifications (Desirable):
Microsoft Endpoint Administrator Certification
M365 Associate/Expert Certifications
CompTIA Security+ or other security-focused credentials
🌍 Work Location:
Remote role, aligned with Dell’s Hyderabad operations.
📅 Important Dates:
Job ID: R266655
Function: Professional Services
Last Date to Apply: 30 May 2025
💡 Why Join Dell Technologies?
At Dell, innovation and inclusion go hand in hand. You will join a company that values professional development, diversity, and purpose-driven progress. Dell’s remote-friendly culture empowers employees to deliver high-impact work from wherever they are.
🔗 How to Apply:
Visit Dell’s careers portal or job listing pages to submit your application: