Salesforce & nCino Solution Architect Jobs in New York | Mphasis Careers
Salesforce & nCino Solution Architect | Technical Architect Careers at Mphasis (New York)
Introduction
The demand for Salesforce Solution Architects continues to rise as organizations across industries adopt customer-centric platforms to enhance operations, deliver superior client experiences, and streamline business processes. Mphasis, a global leader in technology and digital transformation, is hiring a Salesforce & nCino Solution Architect (Technical Architect) for its Financial Services Practice in New York, USA.
This position offers a unique opportunity for professionals with 7–10 years of experience to lead strategic Salesforce and nCino implementations, collaborate with stakeholders, and design innovative solutions that bridge the gap between business requirements and technical execution. If you are an expert in Salesforce with a proven track record of architecting and deploying enterprise-grade solutions, this role offers the perfect platform to take your career to the next level.
Job Overview
The Salesforce & nCino Solution Architect will serve as a critical member of the project team, guiding clients through every stage of their Salesforce and nCino journey—from discovery and design to implementation and adoption.
As part of the Mphasis Financial Services Practice, you will not only provide technical leadership but also act as a trusted advisor, helping clients leverage Salesforce and nCino to achieve measurable business outcomes. This role requires both technical expertise and consultative skills to ensure that solutions are practical, scalable, and aligned with industry best practices.
Key Responsibilities
In this role, the Solution Architect will be responsible for a broad range of tasks that combine technical design, client engagement, and project leadership:
1. Client Engagement & Advisory
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Collaborate with customer stakeholders to understand their business goals and success criteria.
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Provide consultative guidance on Salesforce and nCino best practices tailored to client needs.
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Act as a trusted advisor during client engagements, articulating the value of proposed solutions.
2. Solution Design & Implementation
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Lead discovery workshops and requirement refinement sessions to gather functional and technical needs.
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Perform fit-gap analysis to identify differences between Salesforce functionality and client requirements.
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Design innovative Salesforce and nCino solutions involving:
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Configuration of Salesforce and Managed Packages
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Custom data models and external integrations
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Business process automation
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Custom functionality development
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3. Technical Leadership
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Draft functional specifications and oversee development activities.
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Guide development resources through build, test, and review cycles.
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Ensure seamless integration with CRM platforms, relational databases, and cloud technologies.
4. Training & Adoption
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Develop training materials and conduct end-user training sessions.
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Ensure solutions are user-friendly, scalable, and adopted effectively across the client’s organization.
5. Project Management Support
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Partner with Engagement Managers to deliver projects on time, within scope, and within budget.
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Monitor project progress, troubleshoot issues, and recommend improvements.
Required Skills & Experience
The ideal candidate must demonstrate a combination of Salesforce expertise, nCino experience, and strong consulting skills.
Technical Skills
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3+ years of experience architecting Salesforce solutions.
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2+ years of hands-on nCino implementation experience.
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3+ years managing projects involving Salesforce, CRM platforms, or relational databases.
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Strong functional specification writing skills.
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Proficiency in cloud-based technologies and integration strategies.
Consulting & Advisory Skills
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5+ years of client-facing consulting experience within the Salesforce ecosystem.
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Ability to act as a trusted advisor in complex, multi-stakeholder environments.
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Excellent communication and presentation skills, both written and verbal.
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Experience working in fast-paced, high-performance teams.
Education
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Bachelor’s degree in a relevant field (Computer Science, Engineering, or Business).
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MBA preferred but not mandatory.
Salesforce Product Expertise
The role requires hands-on knowledge of multiple Salesforce products, including:
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Sales Cloud
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Service Cloud
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Marketing Cloud (Pardot preferred)
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Health Cloud
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Financial Services Cloud
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nCino
Additional experience in Insurance, Healthcare & Life Sciences, Media, and Financial Services industries will be highly valued.
Certifications (Preferred)
While not mandatory, Salesforce certifications demonstrate proficiency and enhance credibility. Preferred certifications include:
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Salesforce Certified Application/Solution Architect
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nCino Certification
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Salesforce Pardot Specialist
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Vlocity, MuleSoft, or other 3rd-party integrations
Candidates willing to earn Salesforce certifications upon request will also be considered.
Career Benefits
Joining Mphasis as a Salesforce & nCino Solution Architect comes with several advantages:
1. Global Exposure
Work with top-tier financial services clients in the US and UK markets, contributing to enterprise-level transformation projects.
2. Innovation-Driven Culture
Be part of a company that leverages next-generation cloud, AI, and cognitive technologies to build smarter, more efficient solutions.
3. Leadership Opportunities
As a Solution Architect, you will play a strategic leadership role on projects, influencing both design decisions and client outcomes.
4. Professional Growth
Continuous exposure to Salesforce’s evolving ecosystem and emerging cloud platforms ensures that your skills remain in high demand.
5. Competitive Compensation
Salary range: $80,500 to $157,000 annually, depending on experience and expertise.
About Mphasis
Mphasis is a global IT solutions provider that empowers enterprises to stay competitive in a rapidly changing world. With a focus on customer centricity and digital transformation, Mphasis offers a unique Front2Back™ Transformation approach, delivering hyper-personalized solutions using the power of cloud and cognitive technologies.
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Headquarters: Bangalore, India
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Presence: 19+ countries
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Workforce: Over 23,900 professionals
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Expertise: Cloud transformation, enterprise modernization, cognitive technologies, analytics, and AI-led platforms
Mphasis’ long-standing relationships with Fortune 500 clients underscore its commitment to innovation, quality, and sustainable growth.
Equal Opportunity Employer
Mphasis is an equal opportunity employer, committed to fostering diversity and inclusion in the workplace. Employment decisions are made without regard to:
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Race, color, gender, religion, or national origin
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Age, marital status, or disability
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Sexual orientation, gender identity, or expression
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Veteran or military status
The company also provides reasonable accommodations for individuals with disabilities during the hiring process.
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Conclusion
The role of Salesforce & nCino Solution Architect at Mphasis is ideal for seasoned professionals who want to leverage their expertise in Salesforce, nCino, and CRM ecosystems to deliver transformative solutions for clients in financial services and beyond.
By joining Mphasis, you gain the opportunity to shape enterprise transformation projects, expand your expertise across Salesforce products, and contribute to a company recognized for its innovation, agility, and client-centric approach.