Full time jobsLatest Private jobsMphasis

Content Preparer & UX Designer Job in New York – Module Lead Role with 8+ Years Experience

Content Preparer & UX Designer Career Opportunity in New York

Introduction

In today’s digital-first world, the ability to transform complex technical information into clear, user-friendly, and business-focused content has become a highly sought-after skill. Organizations increasingly depend on Content Preparers and UX Designers who can not only develop documentation aligned with business goals but also craft digital experiences that empower end-users.

This career opportunity for a Module Lead – Content Preparer/UX Designer in New York offers experienced professionals the chance to bridge the gap between technical depth and business value while contributing to enterprise-level digital transformation.


Role Overview

The role of a Content Preparer/UX Designer is a hybrid position that requires both technical writing expertise and UX design knowledge. The successful candidate will possess over 8 years of experience in IT, with a proven ability to develop comprehensive documentation, translate technical data into business insights, and design intuitive user experiences.

As a Module Lead, you will work on-site in the USA, collaborating with diverse teams to produce high-quality business content, user-friendly designs, and impactful presentations that communicate value to stakeholders.


Key Responsibilities

As a Content Preparer/UX Designer, your responsibilities will extend across content creation, UX design, and business alignment.

1. Content Development and Documentation

  • Create detailed documentation that adheres to organizational standards and style guides.

  • Translate technical concepts into tangible business value, ensuring clarity for non-technical stakeholders.

  • Develop, organize, and maintain technical content, procedure manuals, and user-friendly guides.

  • Build and manage a knowledge database that includes research, design specifications, and usability test results.

2. UX Design and User Experience Improvement

  • Apply UX design principles to build seamless digital experiences for enterprise applications.

  • Design intuitive user interfaces with a focus on accessibility, usability, and scalability.

  • Collaborate with engineers, designers, and business teams to improve user experience across multiple platforms.

  • Shape digital environments that serve the widest possible user base.

3. Business Communication and Stakeholder Engagement

  • Work closely with subject-matter experts (SMEs) to gather insights and requirements.

  • Create strong business presentations that effectively communicate value propositions.

  • Serve as a bridge between technical teams and business stakeholders, simplifying complex topics.

4. Process Mapping and Modeling

  • Use industry-standard tools to map and model business processes.

  • Evaluate current workflows and recommend improvements that enhance efficiency and user experience.

  • Integrate process automation techniques into design and documentation.

5. Research and Innovation

  • Conduct research on emerging technologies, platforms, and tools to maintain cutting-edge knowledge.

  • Experiment with innovative methods for content improvement and user engagement.

  • Evaluate existing content and implement enhancements to maximize clarity and usability.


Required Technical Skills

To excel in this role, candidates should have a robust combination of technical, content, and UX expertise.

  • Content Preparation Skills – Proven ability to develop and edit technical documents, business reports, and user guides.

  • UX Design Proficiency – Strong background in user interface design, usability testing, and human-centered design principles.

  • Presentation Development – Ability to create impactful, business-focused presentations.

  • Process Knowledge – Familiarity with process automation, business modeling, and workflow design.

  • Technical Awareness – Understanding of new software technologies, platforms, and digital tools.

  • Communication Tools – Proficiency in design, visualization, and documentation software.


Core Competencies

The position emphasizes a blend of UX Design and Documentation skills.

  • Primary Competency: UX Design (80%)
    Expertise in creating user-focused designs and digital experiences tailored for business audiences.

  • Secondary Competency: Documentation (20%)
    Strong documentation and technical writing skills to ensure accuracy, clarity, and consistency in content delivery.


Required Qualifications

  • Experience: Minimum of 8+ years as a Content Preparer, UX Designer, or a similar role in IT.

  • Education: Bachelor’s degree in any discipline from a reputed institution.

  • Portfolio: A portfolio of published content, UX projects, or technical documentation.

  • Domain Expertise: Experience in the Insurance domain will be considered an added advantage.


Behavioral and Communication Skills

The role demands a high level of professionalism and interpersonal ability, including:

  • Excellent written and verbal communication skills to interact with stakeholders across departments.

  • Analytical mindset with the ability to simplify complex ideas into actionable insights.

  • Collaboration skills for working across cross-functional teams (engineering, business, UX).

  • Adaptability in handling multiple projects in dynamic enterprise environments.


Key Deliverables

  • Clear and concise business documentation aligned with organizational standards.

  • User-focused designs and UX improvements that drive adoption and satisfaction.

  • Strong, professional presentations translating technical insights into business value.

  • Process models and workflow improvements that enhance organizational efficiency.

  • Research-driven strategies to improve existing documentation and design practices.


Why This Role Matters

Content and design are not merely support functions—they are strategic assets. For global organizations, the ability to present complex IT solutions as business value is vital for stakeholder buy-in and user adoption.

This role ensures that:

  • Technical data is translated into actionable insights for decision-makers.

  • User experiences are optimized, increasing adoption rates of digital platforms.

  • Documentation and design practices evolve with the latest industry trends.

In industries like insurance, healthcare, and finance, where clarity, compliance, and user trust are critical, this role plays a pivotal part in driving digital success.


Career Growth Opportunities

Joining as a Content Preparer/UX Designer (Module Lead) opens up exciting pathways in both content strategy and UX leadership. With the growing demand for professionals who can integrate technical, business, and design expertise, future career opportunities include:

  • UX Design Lead – Managing enterprise-wide UX strategies.

  • Content Strategy Manager – Leading content development across multiple business units.

  • Business Process Consultant – Specializing in translating business needs into actionable solutions.

  • Digital Transformation Leader – Driving large-scale initiatives that align business value with IT capabilities.


Salary Range and Location

  • Location: Onsite, USA (Charlotte, North Carolina).

  • Salary Range: Competitive compensation ranging from $42,000 to $125,000 annually, based on experience, skills, and qualifications.


Conclusion

The role of a Content Preparer/UX Designer is a perfect blend of technical documentation, business communication, and design expertise. It requires professionals who can see beyond technical details and convert them into meaningful business value, while simultaneously shaping user experiences.

For candidates with strong expertise in content preparation, UX design, and stakeholder engagement, this opportunity in New York offers a chance to work at the intersection of business and technology. By joining as a Module Lead, you will not only contribute to digital innovation but also play a strategic role in shaping how enterprises deliver clarity, value, and usability to their stakeholders.

Apply Here

Leave a Reply

Your email address will not be published. Required fields are marked *