Program Manager Jobs in Bangalore | Ecommerce & Agile Project Management Careers at Mphasis

August 21, 2025 Indianjobhub

Program Manager – Mphasis, Bangalore

Introduction

In today’s rapidly evolving digital landscape, businesses rely on skilled leaders who can manage complex projects, align technology with business goals, and deliver consistent value. For professionals with extensive experience in project and program management, Mphasis offers an exciting opportunity in Bangalore. This Program Manager position is designed for leaders with a strong background in ecommerce project management, Agile methodologies, risk management, and resource planning.

This role requires a blend of technical expertise, leadership skills, and business acumen to ensure the successful delivery of enterprise-grade projects within deadlines and budgets. If you are passionate about driving transformation, collaborating with cross-functional teams, and ensuring operational excellence, this opportunity is ideal for you.

About Mphasis

Mphasis is a global leader in IT solutions and services, offering a broad portfolio that spans Application Development, Business Process Outsourcing (BPO), Infrastructure Services, and Digital Transformation solutions. Over the years, the company has built an enviable reputation with an extensive global presence and a client base that includes Fortune 500 enterprises across diverse industries.

Mphasis’ approach is built on three strong pillars:

Technology know-how – Leveraging cutting-edge tools and frameworks.
Domain expertise – Deep understanding of industries like BFSI, retail, ecommerce, and healthcare.
Process excellence – Proven delivery frameworks that help clients achieve transformation seamlessly.

With numerous accolades, industry recognition, and a customer-first approach, Mphasis continues to empower organizations to optimize processes, reduce costs, and achieve long-term success.

Role Overview – Program Manager

The Program Manager (Project Manager role) will play a critical part in overseeing high-impact projects, primarily in the ecommerce domain. The role is tailored for experienced professionals with a minimum of 8 years of project management experience and a proven ability to deliver large-scale, complex projects.

As a Program Manager at Mphasis, you will:

Drive project execution end-to-end, ensuring timelines, budgets, and quality standards are met.
Collaborate with stakeholders, cross-functional teams, and leadership to align project outcomes with business goals.
Lead Agile practices, fostering a culture of transparency, adaptability, and continuous improvement.

Key Responsibilities

The Program Manager’s role spans multiple dimensions of project governance, technical oversight, and team leadership.

1. Project Management Excellence

Lead multiple projects simultaneously, ensuring seamless execution.
Establish detailed project plans, define milestones, and monitor progress.
Ensure delivery within defined scope, time, and cost parameters.
Collaborate closely with clients to capture evolving business requirements.

2. Ecommerce Project Leadership

Provide strategic direction for ecommerce-focused projects.
Ensure project solutions are scalable, customer-centric, and revenue-driven.
Manage dependencies across ecommerce platforms, digital channels, and integrations.

3. Planning & Risk Management

Develop comprehensive project roadmaps that account for contingencies.
Identify potential risks, evaluate business impact, and implement risk mitigation strategies.
Address unforeseen challenges proactively, ensuring projects remain on track.

4. Budgeting & Resource Optimization

Manage project budgets efficiently, ensuring optimal allocation of funds.
Assign resources strategically to maximize productivity and minimize downtime.
Track financial performance and ensure transparent reporting.

5. Agile Methodologies

Apply Agile frameworks such as Scrum, Kanban, or SAFe to enhance delivery efficiency.
Lead daily stand-ups, sprint planning, retrospectives, and backlog grooming.
Promote iterative development and ensure alignment between technical and business teams.

6. Stakeholder & Team Collaboration

Partner with cross-functional teams spanning engineering, QA, UX, and business operations.
Ensure transparent communication between internal teams and external clients.
Build a high-performing, motivated team culture focused on innovation and ownership.

Required Skills & Competencies

To succeed as a Program Manager at Mphasis, candidates must possess a mix of technical expertise, managerial leadership, and strategic vision.

Core Technical Skills

Project Management: Extensive experience in managing large-scale, multi-stakeholder projects with measurable business outcomes.
Ecommerce Expertise: Strong understanding of ecommerce systems, platforms, and digital ecosystems.
Risk Management: Proficiency in identifying risks and designing practical mitigation strategies.
Budget & Resource Control: Proven ability to manage budgets, resources, and timelines effectively.

Secondary Skills

Agile Practices: Solid understanding of Agile methodologies, with hands-on experience in Scrum/Kanban.
Collaboration: Strong interpersonal skills, enabling effective communication with cross-functional and geographically distributed teams.

Qualifications

Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or a related field.
8–12 years of relevant experience in IT project or program management.

Why Join Mphasis as a Program Manager?

Working at Mphasis is not just about managing projects; it’s about being part of a vision-driven organization where your leadership directly influences client success.

1. Exposure to Cutting-Edge Projects

You’ll work on complex ecommerce initiatives, partnering with global brands and leveraging the latest technologies.

2. Career Growth & Learning

Mphasis offers structured learning programs, mentorship, and opportunities to grow into senior leadership roles.

3. Collaborative Work Culture

The company emphasizes a culture of teamwork, inclusivity, and innovation, empowering employees to share ideas and take ownership.

4. Global Impact

With a global client base, your contributions will impact businesses worldwide, helping organizations enhance customer experiences and achieve digital transformation.

Ideal Candidate Profile

This role is ideal for professionals who:

Have successfully managed end-to-end delivery of enterprise-level projects.
Possess in-depth knowledge of ecommerce processes and technologies.
Excel at balancing technical depth with business strategy.
Are passionate about leading teams in a fast-paced Agile environment.
Thrive on challenges and demonstrate resilience under pressure.

Career Path at Mphasis

As a Program Manager at Mphasis, you open doors to future roles such as:

Senior Program Manager – Leading larger portfolios of projects across multiple domains.
Delivery Head – Driving strategic initiatives across client accounts.
Practice Lead – Spearheading innovation in specialized practices like ecommerce, AI, or cloud solutions.

Mphasis supports career growth through certifications, internal mobility programs, and leadership training.

Location Advantage – Bangalore

Bangalore, India’s Silicon Valley, is home to the world’s top IT companies and startups. For professionals in project and program management, this location offers:

Access to a thriving tech ecosystem.
Opportunities for professional networking.
Exposure to global projects and clients.
A dynamic work-life balance in one of India’s most vibrant cities.

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Conclusion

The Program Manager role at Mphasis, Bangalore is a unique opportunity for seasoned professionals eager to make a lasting impact in the ecommerce and IT solutions domain. With responsibilities spanning project execution, risk management, budgeting, Agile leadership, and stakeholder collaboration, this role offers a platform to showcase leadership, drive innovation, and contribute to global transformation initiatives.

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