ICQA Researcher Supervisor Recruitment 2025 – Apply Now at Q-Express Documents Transport (Amazon)

May 21, 2025 Indianjobhub

Job Title: ICQA Researcher – Supervisor
Job ID: 2988102
Company: Q-Express Documents Transport (An Amazon Subsidiary)
Employment Type: Full-Time
Location: [To Be Specified Based on Hiring Location]
Industry: E-Commerce / Logistics / Warehousing
Function: Inventory Control & Quality Assurance, Operations Supervision

Explore a High-Impact Career Opportunity as an ICQA Researcher Supervisor at Q-Express Documents Transport

Are you a motivated professional with a passion for operational excellence and data-driven improvement strategies? If so, Q-Express Documents Transport, part of the global Amazon ecosystem, invites you to apply for the exciting role of ICQA Researcher Supervisor. In this leadership position, you will be responsible for the daily oversight and performance optimization of Fulfillment Center (FC) operations, playing a vital role in the quality, efficiency, and safety of supply chain activities.

This role presents a unique opportunity to join one of the most technologically advanced logistics networks in the world. You’ll work alongside experienced leaders and cutting-edge systems to deliver an exceptional experience to internal teams and external customers alike.

Key Responsibilities of the ICQA Researcher Supervisor

As an ICQA Researcher Supervisor, you’ll function as a frontline operations leader, ensuring seamless warehouse operations and accurate inventory management. Your responsibilities will include:

1. Operational Supervision and Strategic Planning

Oversee and supervise either the Inbound or Outbound fulfillment center operations, ensuring operational goals are consistently met.
Develop forward-thinking strategies to allocate resources effectively and meet business objectives.
Set, communicate, and enforce performance standards within your department.

2. Team Leadership and Performance Management

Lead by example in fostering a high-performance team culture centered around accountability, collaboration, and continuous improvement.
Mentor and coach team members, offering structured feedback and recognition for high performance.
Identify training needs, promote development opportunities, and ensure team readiness for operational success.

3. Safety and Compliance Management

Implement and enforce strict adherence to workplace safety protocols and standard operating procedures (SOPs).
Monitor, investigate, and report safety incidents or near-misses, ensuring compliance with company and legal regulations.
Proactively address unsafe behaviors or practices to maintain a risk-free working environment.

4. Data Analysis and Continuous Improvement

Track and report on operational KPIs using real-time data dashboards and reporting tools.
Conduct root cause analysis to identify inefficiencies or bottlenecks and propose corrective actions.
Develop and implement process improvements aimed at enhancing inventory accuracy, throughput, and team productivity.

5. Collaboration with Cross-Functional Teams

Partner with other departments such as HR, IT, Facilities, and Safety to secure necessary resources and implement joint initiatives.
Share best practices across shifts and departments to drive a culture of standardization and excellence.

6. Time and Attendance Oversight

Review and manage employee timecards on a daily and weekly basis to ensure payroll accuracy.
Support scheduling and shift planning to maintain adequate staffing levels across operations.

7. Flexibility and Adaptability

Be available to work a flexible schedule, including nights, weekends, and holidays as business demands fluctuate.
Be willing to arrive 30 minutes early and stay 30 minutes late to ensure accurate pass-downs and reporting.

Required Qualifications

To be considered for this role, candidates must meet the following minimum criteria:

A high school diploma or equivalent is required.
Minimum 1 year of experience with Microsoft Office applications, including Excel and Word.
Ability to lift up to 49 pounds, stand and walk for extended periods (up to 12 hours per shift).
Willingness to work overtime, weekends, and holidays as needed.
Physically capable of frequent bending, squatting, pushing, and pulling.

Preferred Qualifications

The ideal candidate will embody the following attributes and professional experiences:

Proven track record of high ethical standards, honesty, and integrity.
Passionate about quality assurance, inventory accuracy, and delivering excellent team outcomes.
Positive, enthusiastic, and committed to fostering a team-oriented work culture.
Strong communication and interpersonal skills, with the ability to lead and inspire others.
Experience in managing performance metrics and understanding operational workflows.
Detail-oriented with the ability to multitask and prioritize responsibilities effectively.
Proficient in advanced Excel functions and other warehouse management systems such as HighJump or similar WMS platforms.
Ability to adapt to changing priorities and make decisions in fast-paced, high-pressure environments.
Prior exposure to data analytics, lean principles, or Six Sigma methodologies is an added advantage.
Experience in logistics, supply chain, or e-commerce fulfillment environments is highly desirable.

Why Join Q-Express Documents Transport?

🌐 Work with a Global Leader

Q-Express is a proud member of the Amazon network, recognized worldwide for its innovation, efficiency, and customer-centric operations. This is your opportunity to be a part of an industry-shaping enterprise.

🚀 Career Growth and Development

Q-Express invests heavily in employee growth through leadership development programs, continuous feedback, and cross-functional exposure. Your role as a Supervisor is just the beginning.

🤝 Inclusive and Supportive Culture

We believe diversity drives innovation. Our inclusive culture fosters respect, belonging, and equitable opportunities for everyone, regardless of background or ability.

🧠 Data-Driven Decision-Making

With access to sophisticated data tools and AI-driven systems, your decisions will be supported by real-time insights to drive impactful outcomes.

💼 Competitive Compensation and Benefits

In addition to a competitive salary package, you’ll enjoy healthcare coverage, paid time off, and career development resources tailored to your personal and professional goals.

How to Apply for the ICQA Researcher Supervisor Role

If you are ready to take the next step in your operations career with a global leader in fulfillment and logistics, don’t miss this chance to make a lasting impact. Visit the official Amazon careers portal and apply online for Job ID: 2988102 or click here to explore openings.

Accommodation and Equal Opportunity Statement

At Amazon and its subsidiaries, including Q-Express Documents Transport, we strive to make our recruitment process as accessible and inclusive as possible. If you require accommodation or special assistance during any part of the hiring process, please visit our Accommodations page at https://amazon.jobs/content/en/how-we-hire/accommodations or reach out to your recruiting partner directly.

Final Thoughts

The ICQA Researcher Supervisor role at Q-Express Documents Transport is an outstanding opportunity for professionals who are passionate about logistics, leadership, and performance optimization. If you thrive in a fast-paced, high-impact environment and are ready to take on the next challenge in your career, apply today to become part of a future-forward fulfillment operation.

Apply Here

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