Business Analyst – L4 | ServiceNow Specialist | Wipro Careers | Hyderabad

💼 Job Opportunity: Business Analyst – L4 | Wipro Careers | Hyderabad | Requisition ID: 64593

Are you a strategic thinker with strong analytical skills and a deep understanding of business processes and IT solutions? Do you have experience working with ServiceNow Core and the ability to bridge the gap between business stakeholders and technology teams? If yes, Wipro invites you to apply for the role of Business Analyst – L4 in Hyderabad, India.

This position offers a fantastic opportunity to be at the heart of enterprise transformation, contributing to solution design, client engagement, and delivery success while helping build Wipro’s knowledge capital.

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🌍 About Wipro

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global technology consulting and business services company. Operating in over 65 countries with a workforce of more than 230,000 employees, Wipro helps organizations navigate digital transformation, leveraging its capabilities in consulting, engineering, and operations to build sustainable businesses for the future.

For more information, visit www.wipro.com.

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📌 Job Summary

• Job Title: Business Analyst – L4

• Requisition ID: 64593

• Location: Hyderabad, India

• Experience: 5–8 years

• Employment Type: Full-time

• Key Skill: ServiceNow Core

• Industry: IT Consulting and Digital Transformation

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🎯 Role Objective

The role of a Business Analyst – L4 is to serve as a liaison between the client and the delivery team. You will be responsible for capturing and translating business requirements into actionable solutions, supporting both pre-sales and delivery teams, and ensuring the solutions align with customer goals. Your involvement is crucial from requirement gathering through to implementation and testing.

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🔧 Key Responsibilities

1️⃣ Requirement Gathering & Client Engagement

• Collaborate with engagement partners to review RFP/RFI documents and interpret customer expectations.

• Develop scope documents, functional and non-functional requirements, ensuring clarity and completeness.

• Use business analysis tools to construct workflow charts, diagrams, and process models to represent system functionalities.

• Communicate business needs to technical stakeholders, architects, and project managers.

• Conduct solution demonstrations and prototype presentations to clients to validate proposed systems.

• Maintain long-term client relationships for optimized integration and lead generation.

2️⃣ Delivery Support & Solution Implementation

• Act as a key point of contact for delivery teams to provide insights, feedback, and clarity regarding client needs.

• Review test cases and support QA teams to ensure 100% coverage of requirements.

• Lead integration testing and user acceptance testing (UAT), ensuring the final delivery meets business expectations.

• Drive change management initiatives and process improvements based on evolving business requirements.

• Assist project managers in defining milestones and delivering on client expectations within timelines.

• Conduct root cause analysis on solution gaps or feedback to drive corrective measures.

3️⃣ Knowledge Contribution & Domain Expertise

• Contribute to Wipro’s internal knowledge base by creating whitepapers, reusable solution components, and research documents.

• Share expertise across verticals to enhance BA team performance and understanding.

• Conduct market research and competitive analysis to integrate industry trends into customer solutions.

• Develop use cases and templates that can be standardized across client projects.

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📈 Performance Metrics

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📘 Required Skills & Qualifications

✅ Core Competencies

• Proven experience as a Business Analyst in ServiceNow Core modules.

• Ability to create and interpret workflow diagrams, business process models, and system specifications.

• Proficient in RFP/RFI analysis, documentation, and pre-sales engagement.

• Solid grasp of both functional and technical aspects of enterprise platforms.

• Experience in QA support, testing cycles, and UAT coordination.

• Knowledge of data modeling and change management processes.

• Strong communication skills for effective cross-functional collaboration.

✅ Education and Certification

• Bachelor’s or Master’s degree in Business Administration, Computer Science, or Information Systems.

• Certifications such as CBAP, CCBA, or ServiceNow BA certifications are a plus.

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🧩 Ideal Candidate Profile

• Customer-focused mindset with a passion for delivering value.

• Comfortable working in a fast-paced, multi-project environment.

• Excellent documentation, communication, and stakeholder management skills.

• Highly analytical and adaptable with a proactive problem-solving approach.

• Familiarity with Agile methodologies and iterative delivery frameworks.

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📅 A Day in the Life

Your day begins by reviewing feedback on the latest prototype shared with a global telecom client. You gather the delivery team to address integration issues and suggest process optimizations based on updated requirements. Midday, you conduct a workshop with stakeholders to align on the next sprint’s priorities. Later, you finalize documentation for a new RFI response and upload reusable templates to Wipro’s knowledge base. You wrap up by reviewing the QA team’s test coverage for a UAT session scheduled next week.

Each day is dynamic, involving deep analysis, client interaction, team collaboration, and strategic problem-solving.

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🌟 Why Join Wipro as a Business Analyst?

🌐 Diverse Global Projects

Work with Fortune 500 clients across sectors including technology, healthcare, retail, banking, and public services.

🚀 Career Mobility

Grow into roles such as Solution Architect, Delivery Lead, or Domain Consultant with clear career progression paths.

💡 Innovation at Scale

Contribute to transformative digital projects that drive real-world impact across continents.

🤝 Inclusive Work Culture

Join a team that values equity, continuous learning, and personal reinvention.

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💰 Compensation & Benefits

Wipro offers competitive packages with:

• Performance-linked incentives and bonuses

• Medical, dental, and family insurance

• Paid time off, leave encashment, and holiday benefits

• Learning and development programs, sponsored certifications

• Retirement benefits including PF and gratuity

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♿ Commitment to Inclusion

Wipro encourages applications from all individuals, including persons with disabilities. We are committed to creating an accessible and supportive work environment and provide reasonable accommodations throughout the recruitment and onboarding process.

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📥 How to Apply

Follow the steps below:

1. Visit Wipro Careers Portal

2. Search for Requisition ID: 64593 or Business Analyst – L4

3. Complete your profile and submit the application

4. Await contact from Wipro’s recruitment team for further steps

   Apply Here