Account Manager at Amazon OHL – Join a Leading E-commerce Company in Karnataka
Are you ready to take your career to the next level by managing some of Amazon’s most critical seller accounts? If so, we have the perfect opportunity for you at Amazon, where we are looking for a dedicated Account Manager to join our Operations, HR, and Logistics (OHL) team in Karnataka. As an Account Manager, you will play a pivotal role in managing and fostering relationships with key sellers that drive 20% or more of the business in a specific category.
About Amazon and the OHL Team
Amazon is a global leader in e-commerce and a trailblazer in technology-driven retail solutions. We are committed to creating an inclusive and innovative environment that empowers employees to provide the best results for our customers. As part of Amazon’s dynamic team in Karnataka, you will have the opportunity to work in a fast-paced environment where your contributions directly impact the business’s growth and success.
In this role, the Account Manager will be responsible for driving business growth, managing relationships, analyzing data, and executing strategic plans to meet both the sellers’ and Amazon’s business goals. Your efforts will help optimize the seller experience and contribute to the overall success of Amazon’s operations in Karnataka and beyond.
Key Responsibilities of the Account Manager
1. Seller Relationship Management
As the primary point of contact for key sellers in your assigned category, you will be responsible for managing and nurturing relationships at all levels of the seller’s organization. Your goal will be to establish strong, effective communication channels, set clear expectations, and provide updates on business progress. You will act as a champion for the seller’s needs within Amazon, ensuring that both parties work collaboratively to achieve long-term success.
Key Duties:
Build strong relationships with top sellers and stakeholders.
Act as a liaison between Amazon and the seller, communicating clear expectations and aligning goals.
Ensure seller satisfaction by addressing any concerns and providing timely solutions.
2. Drive Seller Business Growth
To achieve category objectives, you will focus on managing and driving the growth of the seller’s business. This will involve building and executing strategic plans tailored to the sellers’ specific needs. You will identify key business opportunities, create action plans, and collaborate with business development teams to execute on new growth initiatives.
Key Duties:
Develop and implement growth strategies for sellers.
Identify opportunities to expand the seller’s reach and revenue.
Foster partnerships and relationships to drive product launches and growth initiatives.
3. Manage Improvement Projects
As an Account Manager, you will work closely with sellers to drive improvements across various operational aspects of their business. By focusing on improving the customer experience, you will help sellers streamline their operations and optimize their processes for better efficiency. This will directly impact their ability to deliver high-quality products to consumers in a seamless manner.
Key Duties:
Analyze and suggest improvements to operational processes.
Collaborate with the business development and onboarding teams to execute new product launches.
Drive continuous improvement in the seller’s business operations.
4. Data-Driven Decision Making
A critical aspect of your role as Account Manager will be your ability to analyze business performance and identify actionable insights. You will conduct deep-dive analysis of key metrics, assess performance drivers, and develop strategies to optimize results. Your ability to interpret data and provide strategic recommendations will be crucial in driving both short-term and long-term success for the sellers and Amazon.
Key Duties:
Analyze seller performance data and identify key opportunities.
Provide executive-level reporting on business performance and suggest strategies for improvement.
Publish actionable insights based on data to drive seller business success.
Required Qualifications for the Account Manager Role
To succeed in this role, we are looking for candidates who meet the following qualifications:
2+ years of sales experience: You should have a proven track record in sales or account management, with the ability to work closely with sellers to drive business outcomes.
Experience analyzing data: Strong analytical skills are essential for evaluating performance and making data-driven decisions to drive business success.
Experience working with e-commerce platforms: Understanding the dynamics of e-commerce businesses will help you navigate the complexities of managing seller relationships and growth.
Experience in fast-paced environments: The ideal candidate will thrive in fast-paced, cross-functional environments where agility and adaptability are key to success.
Preferred Qualifications
In addition to the basic qualifications, we prefer candidates with:
Experience meeting revenue targets and quotas: You should have a strong understanding of sales and revenue generation to help sellers grow their business on Amazon’s platform.
Familiarity with e-commerce operations: Experience working in an e-commerce environment will give you a strong foundation for understanding the seller’s needs and challenges.
Experience in a cross-functional role: You should be comfortable collaborating with various teams across Amazon, including business development, onboarding, and operations.
Why Work at Amazon?
Amazon is not just a place to work, but a place to grow your career. We offer an inclusive and diverse work culture where employees are encouraged to innovate and solve complex challenges. As an Account Manager, you will have the opportunity to work with talented individuals, drive business growth, and play an integral role in the success of both Amazon and our sellers.
Benefits of Working at Amazon:
Competitive compensation and benefits package.
Opportunities for career development and growth.
A dynamic and innovative work environment.
Access to cutting-edge tools and technologies to support your work.
How to Apply for the Account Manager Position
If you are passionate about driving business success, managing relationships, and working with data to optimize performance, we encourage you to apply for the Account Manager, OHL position at Amazon. We are excited to welcome talented individuals to our team in Karnataka.
Steps to Apply:
Submit Your Resume: Provide an updated resume that highlights your relevant experience.
Answer Application Questions: Answer job-related questions to demonstrate your qualifications.
Prepare for Interviews: If selected, you will participate in interviews where we will assess your skills and cultural fit within Amazon.
Join Amazon: Successful candidates will be invited to join our vibrant team at Amazon in Karnataka!
Conclusion
At Amazon, we are committed to delivering exceptional customer experiences and empowering employees to drive results. As an Account Manager at Amazon, you will play a critical role in helping our sellers succeed and grow, while also contributing to the overall business objectives of Amazon. If you have the qualifications and passion to succeed in this role, we encourage you to apply today and take the first step toward joining one of the world’s most innovative and customer-centric companies.