Administrator – L2 at Wipro, Gurugram | Apply Now
Administrator – L2 at Wipro, Gurugram | Apply Now
📌 Job Overview
Position: Administrator – L2
Company: Wipro Limited
Location: Gurugram, Haryana, India
Experience Level: Mid-Senior (6–11 years)
Employment Type: Full-time
Posted: Recently
🧠 Key Responsibilities
Manage day-to-day operations by troubleshooting issues, conducting root cause analysis (RCA), and developing fixes to prevent recurrence.
Plan for and manage upgrades, migrations, maintenance, backups, installations, and configurations within the assigned domain.
Review technical performance and implement improvements to enhance efficiency and reduce challenges.
Develop and update Standard Operating Procedures (SOPs), Data Responsibility Matrices, operations manuals, and test plans.
Provide regular status reports to client leadership and internal stakeholders regarding progress, updates, and next steps.
Leverage technology to develop Service Improvement Plans (SIPs) through automation and other initiatives for higher efficiency.
✅ Qualifications
Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
Experience: 6–11 years in IT administration or related roles.
Skills:
Proficiency in managing and maintaining IT infrastructure components.
Strong analytical and problem-solving abilities.
Excellent communication and collaboration skills.
Ability to work in a fast-paced, dynamic environment.
🔗 Application Details
Apply via Wipro Careers Portal: Administrator – L2 at Wipro