Accenture Hyderabad is Hiring Freshers for Content Moderation | Trust & Safety Role
Trust & Safety New Associate – Content Moderation | Accenture Hyderabad | 0-2 Years Experience
Job Role: Trust & Safety New Associate
Job ID: AIOC-S01573808
Location: Hyderabad
Employment Type: Full-Time
Experience Required: 0-2 Years
Educational Qualification: Any Graduation
Become a Trust & Safety New Associate at Accenture—Help Define the Future of Online Content Safety.
Are you enthusiastic about building a safer online environment for digital communities? Do you desire direct contribution towards the safety of the internet with hands-on training on one of the world‘s leading consulting and technology companies? If yes, then the New Associate role in Trust & Safety at Accenture in Hyderabad could be your perfect career beginning.
About Accenture
Accenture is a multinational professional services firm with top capabilities in digital transformation, cloud, cybersecurity, and intelligent operations. With a global workforce of 775,000+ diverse employees across more than 120 countries, Accenture provides strategy, consulting, technology, and operations services that drive real value for clients and society. Through relentless innovation, a dedication to inclusion and diversity, and a strong focus on well-being and growth, Accenture is a leader in the digital era.
For more information, www.accenture.com.
What is the Trust & Safety Team at Accenture?
The Trust & Safety team is critical to content moderation and user protection on many digital platforms. Through collaboration with top tech and platform companies, Accenture‘s Trust & Safety team ensures the integrity and safety of online environments. Content moderators serve as frontline guardians of online platforms, ensuring user-generated content complies with community standards and policies.
Your Responsibilities as a Trust & Safety New Associate
As a Trust & Safety New Associate, your role does more than mod. You will actively:
• Examine, analyze, and act upon user-submitted content (text, audio, and video).
• Classify, escalate, or delete content according to client instructions and platform policies.
• Handle content reports, ensuring timely resolution and upholding user well-being.
• Be current with changing community guidelines and policy updates.
• Exercise careful moderation on sensitive and socially appropriate issues, aiding in keeping communities safe, informed, and inclusive.
• Partner with your team and assist in process improvement efforts to enhance the efficiency and quality of operations.
• Attend frequent training sessions and team meetings to ensure best practices alignment.
This job can expose you to graphic or sensitive content. Resilience, objectivity, and emotional intelligence are essential qualities to excel in this job.
Required Skills and Attributes
To be a successful Trust & Safety New Associate at Accenture, you‘ll require the following skills and personal qualities:
• Emotional resilience and stress management skills that are strong.
• Outstanding comprehension and communication skills, both written and verbal.
• Impartial attitude—the capability to be objective, free of personal bias.
• Attention to detail—essential in making precise decisions pertaining to content.
• Analytical thinking—ease with combining information from different sources.
• Problem-solving skills—able to research complicated issues effectively.
• Passion for digital culture and internet platforms—knowledge of worldwide and regional internet trends is vital.
• Cultural sensitivity and awareness, particularly with regard to political and social surroundings of the region being moderated.
• Flexibility of work hours, including rotational and non-traditional shifts.
• Collaborative individual—capacity to support team objectives alongside handling personal duties.
Previous content moderation, customer service, or business process outsourcing (BPO) experience is desirable but not required.
Educational Qualifications
• Any bachelor‘s degree will do.
• Applicants who are fresh graduates and have a maximum of 2 years of work experience are welcome.
Location and Work Environment
This role is located in Hyderabad, India‘s fastest-growing technology city. The job might entail flexibility with rotation shifts and exposure to objectionable content. Accenture, nonetheless, provides a supportive ecosystem with clearly defined resources to enable the employee to cope with the emotional aspects of the job.
Why Join Accenture’s Trust & Safety Team?
At Accenture, your professional and personal growth is important. Being part of the Trust & Safety team means you enjoy
• Access to global learning resources for continuous development.
• Participation in well-being programs tailored specifically for content moderation professionals.
• A diverse and inclusive culture where you’re empowered to bring your best self to work.
• Opportunities to build a career in digital safety, a growing and impactful field.
• Recognition and rewards for high performers.
• An international platform to collaborate on cutting-edge safety initiatives.
Working in Content Moderation—Challenges and Support
Moderating content online is essential but can be emotionally and mentally taxing. As a content moderator, you will have exposure to content that is
• Violent
• Sexual in nature
• Politically sensitive
• Emotionally triggering
To assist you in this significant role, Accenture provides:
• Confidential counseling services
• Stress management resources
• Regular well-being check-ins
• Peer and leadership support
• Training on emotional intelligence and coping techniques
Your safety and mental well-being are always our priorities.
Career Path and Growth Opportunities
The onboarding as a Trust & Safety New Associate provides access to many opportunities:
• Career transition opportunities into positions such as Senior Content Moderator, Team Lead, Quality Analyst, or Policy Trainer.
• Specialized career development in trust & safety operations, a rapidly expanding area.
• Accenture cross-functional mobility to pursue technology, consulting, or project management career paths.
• Industry certification and skill building opportunities.
Additional Information and Alerts
Accenture never asks candidates for job opportunities to pay anything. If somebody calls you and asks for money in exchange for a job offer, report immediately to india.fc.check@accenture.com.
Equal Opportunity Employment Statement
Accenture is committed to equal opportunity employment. Accenture considers all qualified applicants without regard to:
• Age
• Race
• Gender identity
• Religion
• National origin
• Disability status
• Sexual orientation
• Marital status
• Citizenship status
• Genetic information
We are passionate about diversity, and we believe that it powers innovation. We are dedicated to creating an environment that is respectful and inclusive to everyone.
Your Next Step—Apply Today
If you are ready to embark on a career of substance with one of the world‘s most innovative organizations and contribute to defining the safety of digital platforms, we invite you to apply immediately for the Trust & Safety New Associate position at Accenture, Hyderabad.