Senior Leadership Vacancy in Norway – Chief Operating Officer, Nordic Region
Chief Operating Officer—Nordic Cluster | BNP Paribas Leasing Solutions | Oslo, Norway
Location: Oslo, Norway
Job Type: Permanent, Full-time
Industry: Financial Services, Leasing, Operational Management
Experience Level: Senior Management
Department: Operations, Collections, Recovery, Underwriting
Reference Number: 199840646
Application Deadline: April 21, 2025
Contact: Arve Line, COO Nordics Cluster, +47 916 29 225 | arve.line@bnpparibas.com
Come and join BNP Paribas Leasing Solutions—Europe’s Top Financial Leasing Company
BNP Paribas Leasing Solutions is a subsidiary of BNP Paribas, one of the world‘s leading banking groups. With a presence in more than 20 countries, 3,700 committed employees, and a financing portfolio of €34 billion, BNP Paribas Leasing Solutions is a market leader in providing tailored leasing and rental solutions.
We sponsor a broad range of industries such as agriculture, construction, healthcare, IT, telecom, material handling, office equipment, and security. Our growth since our entry into the Nordic region in 2018 has been significant with offices in Norway, Sweden, and Denmark that are already established. Our Nordic hub in the heart of Oslo at Aker Brygge is the region’s operational center.
As we continue to expand our presence, we are now looking for an experienced and dynamic chief operating officer (COO) for the Nordic Cluster to oversee operations, collections, recovery, and underwriting functions in the Nordic countries.
About the Role—Chief Operating Officer, Nordic Cluster
As COO of the Nordic Cluster, you will have a critical leadership role with management of cross-functional teams that play a critical part in our operational success. This involves direct oversight of operations, collections & recovery, and underwriting teams throughout the region. You will report directly to the CEO of the Nordic Cluster and be a member of the local Executive Committee (ExCo) and shape strategic decision-making and operational effectiveness across all business functions.
This permanent, full-time role is in Oslo with the chance to deliver a tangible impact in one of Europe’s busiest financial markets.
Key Responsibilities
• Leadership & Team Management: Oversee and empower committed and skilled teams across the Operations, Collections & Recovery, and Underwriting areas. Develop a high-performing culture built on collaboration, accountability, and ongoing improvement.
• Organizational Development: Lead the growth of internal processes, IT infrastructure, and organizational design to maximize efficiency, automation, and operational quality for the Nordic Cluster.
• Strategic Planning & Execution: Develop and implement operational strategies that boost productivity, lower costs, and improve service delivery. All strategies should align with corporate objectives and the Target Operating Model.
• Regulatory Compliance: Have continued supervision of GDPR compliance and procurement procedures to ensure all working practices are in line with legal, regulatory, and ethical requirements.
• Operational Risk Management: Identify, evaluate, and monitor risks in operational processes to protect the company‘s reputation and profitability.
• Performance Monitoring: Establish, monitor, and report KPIs and SLAs. Create and implement improvement plans to secure the best performance.
• Customer Experience Improvement: Work together across departments to enhance end-to-end user experiences for clients, partners, and stakeholders. Be a champion of customer satisfaction and service excellence.
• Management of Third-Party Service Providers: Manage and develop productive working relationships with third-party service providers, notably collections and recovery, to deliver effective and dependable services.
Key Activities
• Be part of the Executive Committee (ExCo) to provide strategic alignment and cross-functional collaboration.
• Pinpoint pain areas in operational processes and create focused roadmaps and transformation initiatives to resolve them.
• Roll out new control frameworks, streamline processes, and maintain business continuity.
• Facilitate change management programs, fostering innovation and digital transformation in operational processes.
• Provide strong data-driven decision-making through regular measurement and reporting.
Ideal Candidate Profile
We seek an experienced professional with strong senior operational leadership, project implementation, and cross-border working experience. This is a demanding but highly rewarding opportunity for a candidate who has a passion for operational excellence and business change.
Essential Qualifications
• Master‘s Degree in Business, Finance, Economics, or a related discipline.
• A minimum of 5 years of experience in a comparable leadership position, preferably in financial services or the leasing sector.
• Heavy exposure to operating strategy, project management, and IT transformation efforts.
• Track record in leading complex teams and transforming organizations through change and growth.
• Fluency in English and a Scandinavian language (Norwegian, Swedish, or Danish).
Preferred Experience
• Critical knowledge of leasing and financial services operations.
• Multifunctional experience spanning diverse geographies.
• Gamiliarity with GDPR regulations, procurement processes, and risk management practices.
• Peer experience in performance management, KPI tracking, and SLA deployment.
Personal Attributes
• Change Agent: You possess the strong capacity for leading organizational transformation, innovation, and new-strategy implementation successfully.
• Structured & Strategic: You work systematically in tasks and excel at establishing firm priorities that map to business targets.
• Client-Oriented: You have an acute focus on creating value to customers and internal clients, bringing high levels of satisfaction.
• Collaborative Communicator: You collaborate effectively with others, clearly and persuasively communicate, and excel in influencing results.
• Resilient Leader: You have a positive, stable, and solution-focused attitude in adversity. You stand by your team and establish trust through integrity and consistency.
• Lifelong Learner: You are dedicated to ongoing development, receptive to learning, and have specialist knowledge in your field.
Why Join BNP Paribas Leasing Solutions?
At BNP Paribas Leasing Solutions, you will join an international and diverse work culture that is driven by innovation, teamwork, and individual growth. We provide:
• Competitive Compensation Package
• Career development opportunities in a dynamic and growing Nordic business
• A Sporty, Passionate, and Casual Work Culture
• Access to global knowledge networks and advanced technologies
• A working environment at Aker Brygge in Oslo, one of Norway’s most sought-after business addresses
Whether you already have a similar leadership role or aspire to make your next career step, this is an exciting opportunity to take the lead in driving the future of leasing and financing solutions across the Nordic markets.