Industrialization Shared Services: Job Description, Skills & Career Path
Industrialization Shared Services Professional – Job Description
Contract Type: Permanent
Location: Kolkata
Business Unit: Business Services
Professional Community: Delivery Excellence
Ref. Code: 140450-en_GB
Posted On: March 28, 2025
Overview
The industrialization shared services professional is central to developing, packaging, and implementing asset services in order to achieve maximum operational effectiveness. This professional ensures efficient deployment, management, and monitoring of shared services according to industry best practices and company goals as well as ensures adherence to stipulated SLAs (Service Level Agreements) and financial considerations, ensuring optimum usage of resources and cost savings.
Key Responsibilities
1. Service Development & Implementation
o Design, develop, and deploy asset services to automate industrialization processes.
o Work with cross-functional teams to facilitate smooth deployment of shared services.
o Use automation tools to improve efficiency and minimize manual intervention.
2. Operational Excellence
o Improve shared services through ongoing improvement programs.
o Track and evaluate the performance of deployed assets to ensure they are aligned with business and technical specifications.
o Adopt best practices for asset oversight and adherence to corporate standards.
3. Performance Monitoring & Reporting
o Trace key performance indicators (KPIs) associated with shared services.
o Create and sustain performance dashboards and reports for management review.
o Identify bottlenecks and take corrective action to enhance service efficiency.
4. Support & Maintenance
o Offer technical and operational support to stakeholders using shared services.
o Resolve asset deployment issues and resolve them promptly.
o Adhere to SLAs agreed upon by attending to service requests in an effective manner.
5. Compliance & Risk Management
oCompliance with regulatory requirements and industry standards.
oRegular audits to evaluate the effectiveness of asset services.
oRisk identification and mitigation with regards to the deployment and operation of services.
Grade-Specific Role—Industrialization Shared Services Analyst
The Industrialization Shared Services Analyst emphasizes the delivery of shared services operations alongside making contributions to continuous improvement efforts. Under the direction of the Shared Services Manager, the duties of this role include:
•Leading activities surrounding the development, implementation, and support of shared services.
• Organizing user training sessions to ensure easy adoption of industrialization assets.
• Supporting data gathering and analysis to improve service delivery.
Required Skills & Competencies
• Technical Proficiency—Knowledge of industrialization processes, automation tools, and asset management frameworks.
• Analytical Thinking—Skill to analyze service performance data and streamline operations.
• Problem-Solving Skills—Ability to identify problems and apply effective solutions.
• Project Management—Experience in managing shared service projects, including planning and execution.
•Collaboration & Communication—Excellent interpersonal skills to work with various teams and stakeholders.
•Attention to Detail—Dedication to maintaining accuracy and efficiency in service operations.
Experience Level
•Executives—The ideal candidate must possess experience in shared services, industrialization, or similar domains.
Why Join Us?
Coming on board with our company as an industrialization shared services expert is joining a vibrant team that fosters innovation and efficiency. The position provides avenues for developing technical skills, leadership, and process improvement in a dynamic business setting. With an emphasis on continuous improvement and regulatory compliance, you will be instrumental in ensuring our shared services meet international industry standards and business goals.
If you wish to develop your career in industrialization and shared services, this is the ideal chance to use your skills and make a significant contribution to a developing organization.